G DATA Software AG: Antivirus, Virenschutz, Virenscanner, Internet Security

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Question:

Why does the online update not work when using a proxy server?

Response:

Some proxy servers can cause authentication problems. One possible solution is to install Microsoft Internet Explorers (version 5.5 or higher), as this takes over the verification. Check first, if you can access our server's test page using Internet Explorer: ieupdate.gdata.de/Test.htm Then customize the internet settings in AVK Administrator (Internet-Update task section). Enter a user account on the ManagementServer that is configured with internet access. The ManagementServer then performs an online update in the context of this user. In addition, you can specify a user name and password for the proxy server. Select port 80, even if your proxy server is contacted via another port. Internet Explorer performs the translation automatically.

Category: AntiVirusKit Client/Server